The right people. The right knowledge. Connected to the right building.
Bring internal teams, contractors and professional peers closer to the buildings and equipment they manage. Connect discussions to real operational problems, preserve useful findings and make experience easier to draw on the next time an issue occurs.
Harmelo Network is being developed with early customers. We will tell you what is available for your organization today.
HARMELO NETWORKKnowledge that stays with the building.
Two networks. One operational purpose.
Inside your organization, and across your industry.
Internal collaboration
Your teams, around your equipment.
Connect authorized maintenance staff, grounds crews, contractors, facilities managers and leadership within your organization. Conversations belong to a building, a piece of equipment or an operational concern.
Technicians share what they observe.Readings, photos and notes about a unit, in the place the next person will look.
Supervisors follow what is unresolved.Open concerns stay visible until someone closes them with documented work.
Operators keep the context.When staff or contractors change, the discussion behind a decision is still there.
Professional communities
Peers who manage what you manage.
Connect owners, executives, directors and technical professionals from different organizations through permissioned industry communities.
Ski resort operatorscomparing winter-preparedness experience across mountain properties.
Housing providerscomparing maintenance challenges in similar building stock.
Contractorsdiscussing the same equipment problems they meet on different sites.
Your organization's private conversations never become visible outside it unless someone with authority deliberately shares them.
The difference is the asset connection
The conversation is useful today. The history makes it useful tomorrow.
Most messaging tools forget which building, which unit and which decision a conversation was about. Harmelo Network is designed around them.
Flag a concernSomeone raises an issue about a building or a specific unit.
Discuss itAuthorized participants contribute observations and experience.
Keep it on the assetRelevant technical information stays connected to the equipment.
Document the workContractors record what was actually attempted or completed, in the signed service record.
Verify the outcomeSupervisors confirm results against the record, independently of the conversation.
Revisit it next timeFuture teams find authorized earlier discussions when a similar problem returns.
A discussion is not a maintenance record. What was done is documented and signed in the service record; the conversation helps people get there and remember why.
Learn from similar problems
Someone has usually seen it before.
Permissioned technical communities help professionals find experience that would otherwise stay in one person's inbox.
People find and share this experience with each other. Harmelo Network does not diagnose equipment or make automated recommendations.
Reported symptomsWhat others noticed on the same kind of equipment.
Similar conditionsClimate, building type and operating patterns like yours.
What did not workRepairs that were tried without success, so nobody repeats them.
What didDocumented solutions and the findings that followed.
Patterns in your portfolioConcerns that recur across your own buildings.
Lessons from peersExperience shared by approved participants from other organizations.
Real situations, practical value
Where connected experience pays off.
Maintenance team
Contractor
Supervisor
Equipment troubleshooting
Maintenance staff and the contractor exchange observations about a rooftop unit that keeps faulting, with every earlier finding on the same unit in view.
Facilities
Grounds crew
Contractor
Weather preparedness
Facilities and grounds teams coordinate preparation, response and follow-up during severe winter conditions, and keep what they learned for next season.
Owners
Directors
Operators
Leadership connections
Operators managing similar properties exchange experience with maintenance planning, staffing and operational challenges, in private invited circles.
Harmelo Network
Better intelligence begins with the people who know the buildings.
Tell us how your teams, contractors and peers share what they know today. We will show you how connected operational knowledge could fit your organization.
